Our mission is to get more people moving – and keep them moving.

MoveGB are on a mission to be the largest active membership in the world. Think of what Netflix is doing for the movie industry – we are seeing the same rapid growth in our revolutionary service. Offering access to a variety of gyms, fitness classes and leisure activities under one subscription, our aim is to make our members healthy and, most importantly, happy!

Partner Onboarding Team Member

Location: Bath Innovation Centre, UK
Salary: £15,000 - £16,000 Dependent on experience
Closing date: 28 Feb 2018

Hours - Monday-Friday, 9.00am-6.00pm



Move’s mission is to get and keep people active. Offering access to a variety of gyms, fitness classes and leisure activities, our aim is make our customers healthy and happy. We are now looking for new people with a passion for fitness to join our Partner Onboarding Team as we expand our business across the UK.


Reporting to the Partner Onboarding Team Leader, you will play a vital role in setting up and training new partners businesses on our digital platform, as well as assisting with general administration tasks.


In contact with our rapidly growing network of activity providers, you’ll be delivering fantastic service through email and by phone with an intent to wow them with the great experience provided while getting started with Move.


Taking an approachable, professional and friendly stance, you’ll be ready and equipped to ensure that the relationship we build and maintain with our partners is a great one and that they are as happy as possible.


This is a fantastic opportunity to make a real impact in a game changing business during an exciting phase of our growth!


We are looking for someone who:

  • Is passionate about our mission and getting people moving
  • Has previous admin or customer service experience
  • Has stellar communication and problem solving skills
  • Is results focused
  • Has the ability to work autonomously whilst juggling a variety of tasks
  • Has good listening skills
  • Has excellent attention to detail
  • Has proficient IT skills (Word, Excel, Powerpoint etc.)


Main Responsibilities:

  • Organise and own the partner training and onboarding process including remote project management and dispatch of training materials
  • Assist our external admin team with new and updated partner details.
  • Assist the Partner Team with proactive partner contact. This may involve periodic courtesy calls with smaller partners, maintaining contact with partners in non-live cities, and disseminating important information, such as new feature training, to partners.
  • Assist Partner managers with any ad-hoc/admin tasks that may arise.
  • Acting as communication between the Support Team and the Partner Management department and making the decision on who to involve and when.


Enthusiasm, likability and a hard working, problem solving attitude are key to working and fitting in with the Move family. Have you got the personality to join our team?!


We are always on the look out for talented people so if you think you’ve got what it takes to fit in and grow at Move then apply ASAP.

Life at Move

We all want to grow, develop and be the best person we can be... right? At Move the line between work and life is blurred, in a good way! Following your passion and persevering relentlessly is what turns good people into full blown life success stories.

We have a BIG goal at Move and and it will take nothing less than the most passionate and determined team to achieve it. This mission is our chance to change and evolve both the fitness industry and ourselves in the way that only a fast paced, driven start up business can.

Get ready for a ride!

Who we're looking for

People who are ready to love Mondays! You must be passionate about our mission to want to join the team at Move and be ready to get stuck in and really show your personality in your work. We’re looking for people who have a passion for their area of expertise and understand the benefits of an active lifestyle.

We're a fast growing business so a can-do attitude and a drive to succeed is essential, but above all, we love engaged personalities, people who are grounded, real and not afraid to show their quirks!

Move is a great place to work and play, but it’s not for everyone. We have extremely high expectations for ourselves and for each other. Move is the most fun but also the hardest and most challenging job any of us has ever had, which is what makes the challenge so rewarding.

Working at MoveGB

Our HQ is based in the lovely historic city of Bath but we have roles around the UK. As a MoveGB employee you can expect:

- Friends for colleagues
- Flexible working environments
- Autonomy
- Encouraging and supporting leaders
- Unlimited free fruit
- Unlimited holiday
- Competitive salary
- Quarterly activity team days out
- The odd beer or two!

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